QUIKSHIPPING
PRIVACY POLICY
At QuikShipping, we value the trust you place in us to handle your inventory and personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our shipping services, or interact with our automated systems (collectively, the “Services”).
1. Information We Collect
To provide seamless logistics and ensure your shipments are processed efficiently, we collect the following:
- Device Information: When you visit our site, we automatically collect data about your device, including IP address, browser type, time zone, and cookies. This helps us optimize our tracking interface and site security.
- Logistics & Order Information: When you engage QuikShipping for shipping services, we collect:
- Contact Details: Name, billing/shipping address, phone number, and email address.
- Consignment Details: Item descriptions, quantity, weight, and declared value (required for insurance and customs purposes).
- Identity Verification: Where required by international customs regulations, we may collect identification numbers (such as IC or Passport) to facilitate legal clearance.
2. How We Use Your Information
We utilize your data to eliminate uncertainty and maximize shipping efficiency:
- Operational Fulfillment: To arrange pickups, process payments, and coordinate with our delivery partners.
- Customs & Compliance: To generate accurate manifests and documentation, reducing the risk of delays at checkpoints.
- Automated Communication: To provide real-time tracking updates and assist you through our AI-integrated customer support channels.
- Security: To screen for prohibited items and prevent fraudulent activities.
3. Sharing Your Information
We only share your Personal Information with trusted third parties necessary for the delivery of our services:
- Service Providers: We utilize industry-standard platforms for order management, data analytics, and automated customer service to improve our user experience.
- Logistics Partners: We share necessary recipient details with shipping carriers and warehouse operators to ensure successful delivery.
- Legal Requirements: We may disclose information to comply with the Malaysian Personal Data Protection Act (PDPA) 2010, international customs laws, or other lawful government requests.
4. Data Retention & Security
Your Order Information is maintained in our secure records for as long as necessary to fulfill our service obligations and comply with tax and legal auditing requirements. We employ industry-standard security measures to protect your data from unauthorized access.
5. Your Rights (PDPA 2010)
In accordance with the Malaysian Personal Data Protection Act (PDPA) 2010, you have the right to access, update, or request the deletion of your personal data. You may also withdraw your consent for data processing at any time.
Contact Us
If you have questions about our privacy practices or wish to exercise your data rights, please reach out to our team:
QuikShipping
Address: 3, Jalan 3a/2b, Taman Desa Bakti, 68100 Batu Caves, Selangor.
Email: [email protected]
WhatsApp (English): +6011-5433 7966
WhatsApp (Chinese): +6011-5589 3776